Stinger PM

Terms of Service

Last updated: February 16, 2026

Table of Contents

1. Introduction

Welcome to Stinger PM. These Terms of Service ("Terms") govern your access to and use of the Stinger PM maintenance management software platform ("Service"), operated by Stinger Builds LLC ("Company," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

Effective Date: These Terms are effective as of February 16, 2026.

2. Definitions

  • "Account" means your registered account to access the Service.
  • "Customer Data" means all data, information, and materials you submit to or create within the Service, including work orders, asset records, maintenance logs, photos, documents, and user information.
  • "Users" means individuals authorized by you to access and use the Service under your Account.
  • "Subscription" means your paid access to the Service for a specified term.
  • "API" means the application programming interface provided by us to allow integration with the Service.

3. Account Registration and Security

To use the Service, you must create an Account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your Account credentials
  • All activities that occur under your Account
  • Ensuring that all Users comply with these Terms
  • Promptly notifying us of any unauthorized use of your Account

We reserve the right to suspend or terminate Accounts that violate these Terms or that we reasonably believe pose a security risk.

4. Service Description and Use

Stinger PM is a cloud-based computerized maintenance management system (CMMS) that provides work order management, preventive maintenance scheduling, asset tracking, inventory management, and related functionality.

Your Subscription includes:

  • Unlimited Users within your organization
  • Access to all features of the Service
  • API access for integrations
  • Email support
  • All updates and new features released during your Subscription term

We grant you a non-exclusive, non-transferable, limited license to access and use the Service in accordance with these Terms during your Subscription term.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to any part of the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service for any purpose other than legitimate business maintenance management
  • Resell, sublicense, or provide access to the Service to third parties without our written consent
  • Use automated systems or software to extract data from the Service ("scraping") except through the authorized API

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your Account.

6. Intellectual Property

Our Property: The Service, including all software, designs, text, graphics, and other content (excluding Customer Data), is owned by us or our licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, service marks, or logos.

Your Data: You retain all ownership rights to your Customer Data. By using the Service, you grant us a limited license to host, store, process, and display your Customer Data solely as necessary to provide the Service to you.

Feedback: If you provide us with suggestions, ideas, or feedback about the Service, you grant us an unrestricted, perpetual, royalty-free license to use such feedback for any purpose without compensation or attribution to you.

7. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU USE THE SERVICE AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) your Customer Data.

10. Data and Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your Customer Data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining backups of your Customer Data. While we perform regular backups, we are not liable for any loss or corruption of Customer Data.

11. Service Availability and Modifications

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. For material changes that negatively affect the Service's functionality, we will provide reasonable advance notice when practicable.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

12. Billing and Payment

Subscription fees are billed in advance on a monthly basis. All fees are non-refundable except as expressly stated in these Terms.

We may change our pricing with thirty (30) days' advance notice. Price changes will take effect at the start of your next billing cycle following the notice period.

If payment fails, we will attempt to notify you and provide a grace period to update your payment information. Continued non-payment may result in suspension or termination of your Account.

You are responsible for all applicable taxes. Unless otherwise stated, our fees do not include taxes, and you will pay any applicable sales, use, VAT, or other taxes.

13. Termination

By You: You may cancel your Subscription at any time through your Account settings or by contacting us. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial periods.

By Us: We may suspend or terminate your Account immediately if you: (a) violate these Terms; (b) fail to pay fees when due; (c) become subject to bankruptcy or insolvency proceedings; or (d) pose a security risk to the Service or other users.

Effect of Termination: Upon termination, your right to access the Service ceases immediately. We will retain your Customer Data for thirty (30) days following termination, during which you may request an export. After this period, we may delete your Customer Data.

14. Data Export and Portability

Your data is yours. We provide tools to export your Customer Data in standard formats (CSV, JSON) at any time during your active Subscription.

Upon cancellation or termination, you may request a full export of your Customer Data within thirty (30) days. We will provide the export in a reasonable timeframe at no additional charge.

We do not impose lock-in or data hostage tactics. We believe you should be able to leave easily if the Service no longer meets your needs.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days.

If negotiation fails, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Phoenix, Arizona, and judgment on the award may be entered in any court of competent jurisdiction.

16. GENERAL PROVISIONS

Entire Agreement: These Terms, together with the Privacy Policy and any order forms or agreements executed between us, constitute the entire agreement between you and the Company regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

17. Storage Policy

Your Subscription includes file storage for photos, documents, and other attachments related to your maintenance operations. We implement a soft storage limit of 1 terabyte (1TB) per Account.

If your storage usage approaches or exceeds 1TB, we will contact you to discuss your needs. In most cases, we can accommodate higher usage or work with you to optimize storage. We do not automatically charge overage fees or restrict access without prior communication.

We reserve the right to establish reasonable storage limits and policies to ensure fair use and maintain Service performance for all customers.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Stinger Builds LLC
Email: legal@stingerpm.com

For general inquiries and support, contact support@stingerpm.com.